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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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john Kosheluk

October 31, 2024

5  out of  5
rating by john Kosheluk
"Had a car stolen on Sunday all there reps have ben great kind not sarcastic even with a rental car I never had a car stolen from me i can't give a name because all of them have ben great I would recommend state farm to anyone"
We responded:
"Thank you for sharing your positive insurance experience with us, John! We're so sorry to hear about your car being stolen, but we're glad to know our team was able to support you during this tough time. Your recommendation means a lot to us! If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!"
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Davie NPC

October 30, 2024

5  out of  5
rating by Davie NPC
". Outstanding Agent! Excellent service from Char Raymond. She went above and beyond to ensure I got the right coverage for my home. Would definitely work with her again!"
We responded:
"Thanks Davie"
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Today's African Woman With OG

October 29, 2024

5  out of  5
rating by Today's African Woman With OG
"Excellent service everytime. A huge shout out to Char for taking the time to answer all my questions. You could tell from her pleasant voice that she is passionate, knowledgeable & a true professional. Good job Char."
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your excellent insurance experience with Char. Her passion and professionalism truly shine through, and we’re lucky to have her on our team. We’ll make sure she gets your shout-out! If you have any more questions, don’t hesitate to reach out. 😊"
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Glendeen

October 22, 2024

5  out of  5
rating by Glendeen
"Char Raymond was very helpful, she understands my needs, she explains everything clearly and remove my concerns and doubts"
We responded:
"Thank you for your 5-star insurance review, Glendeen! We’re delighted to hear that Char was able to address your concerns and provide clear explanations to help you feel confident in your decisions. Understanding your needs and ensuring you’re well-informed is always our priority. If you have any more questions or need further assistance, please don’t hesitate to reach out. We truly appreciate your feedback!"
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Veronica Joseph

October 12, 2024

5  out of  5
rating by Veronica Joseph
"Char was my insurance agent and she provided exceptional service for me and my family. She would always check on me and made sure I understood my auto and Life insurance policy. All the agents are awesome if someone is unavailable, then they are there to help. They don’t just get you insurance and go , they make sure you understand all the perks within your policy. Thank you"
We responded:
"Thank you for your wonderful feedback, Veronica! We're thrilled to hear that Char provided you and your family with exceptional insurance services and support. It's great to know that she took the time to ensure you understood your auto and life insurance policies. Our team truly values helping clients navigate their options and making sure they get the most out of their coverage. We appreciate your kind words and look forward to continuing to serve you!"
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Alana Khan

October 8, 2024

5  out of  5
rating by Alana Khan
"I was referred to Imma Pierre State Farm Insurance Agency by a friend. Char is the best! She is very patient and understanding, and has provided exceptional service!"
We responded:
"Hi Alana! It’s great to hear that you had such a positive experience at Imma Pierre State Farm Insurance Agency! Char is a fantastic resource—patience and understanding can really make a difference when navigating insurance. Thank you for sharing your positive experience with us!"
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Joy Rogers

September 27, 2024

5  out of  5
rating by Joy Rogers
"Char Raymond has an excellent personality. She is very professional, she is easy to talk to and she goes the extra mile to ensure that all my insurance needs are met. I am glad that I changed my insurance company to State Farm."
We responded:
"Thank you for your wonderful insurance review, Joy! We’re so glad to hear that Char has provided you with exceptional service and support. Her professionalism and dedication to meeting your insurance needs truly make a difference. We’re thrilled to have you apart of our State Farm family!"
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Melissa Preal

September 27, 2024

5  out of  5
rating by Melissa Preal
"This team was amazing! Imma was able to saved me $1600 on my Homeowners Ins. Not only did she save me money but she sent me a home inspector to my home to do a Wind Midg & 4 point inspection to help get these savings. She went above & beyond!!! In addition, the follow up from Char, the Account Manager was super efficient, friendly & professional. I am definitely working with them again!!!"
We responded:
"Melissa, thank you so much for your fantastic review! I'm thrilled to hear that our State Farm team was able to save you $1,600 on your homeowners insurance. I will always go above and beyond to assist you with inspections. It’s great to know that Char provided you with efficient and friendly follow-up as well. Your satisfaction means the world to us, and we can’t wait to serve you & all of your insurance needs for many years to come!"
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Letty Olivera

September 24, 2024

5  out of  5
rating by Letty Olivera
"La sr Lucy fue muy atenta y esficiente yo quede muy satisfecha con su atencion, se la recomiendo 100%"
We responded:
"Thank you so much for the 5-star insurance review & recommendation, Letty!"
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Nathalie Ernest

September 20, 2024

5  out of  5
rating by Nathalie Ernest
"Agent CharTook care of my insurance policy needs. She looked for the best rates. She's honest and trustworthy, always answers my question. Thank you, Agent Char. I appreciate your hard work! Highly recommend!"
We responded:
"Thank you so much for the 5-star insurance review & recommendation, Nathalie! Your support means the world to our State Farm team here at Imma Pierre!"
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James Ernest

September 20, 2024

5  out of  5
rating by James Ernest
"I highly recommend this business. Their customer service is oustanding. Ms Char is very professional. I was completely impressed with her professionalism and customer service. Ms Char always take care to answer any questions I may have, and provides me with all the options available. Great place!!!"
We responded:
"Thank you so much for taking the time to share your 5-star insurance experience with us, James! We look forward to serving you for many years to come!"
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nate blackshear

September 19, 2024

5  out of  5
rating by nate blackshear
"I am a Totally Satisfied Customer. Great customer care is a rarity. Nonetheless Agent Lucie went above and beyond to assist me. Patience of a Saint. I highly recommend Ms. Pierre Staff and Services. My new extended Family Thanks to All of Her Staff. Nate Blackshear."
We responded:
"We will always go above & beyond for our State Farm family, Nate! So thank you so much for taking the time to shout us out!"
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Alden Barnett

September 18, 2024

5  out of  5
rating by Alden Barnett
"Latoya Brown has been my insurance agent for over 5 years. She is very professional and does a great job providing the services that i need. Latoya is friendly and is a joy to talk to. She listens to your concerns and works hard to satisfy u as her client. Latoya is a excellent worker."
We responded:
"Hi Alden! Thank you for sharing your kind words about your positive insurance experience with us. This will make Latoya's day!"
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Ricky Petty

September 13, 2024

5  out of  5
rating by Ricky Petty
"It has been a pleasure working with Imma Pierre State Farm Insurance Agency. Agent Char Raymond is an amazing person to work with. She is polite and friendly. She always available to answer questions and she is extremely thorough in her responses. She follow up, returns calls and go above and beyond to assist her clients. I highly recommend them as a top choice to contact regarding your homeowners and/or auto Insurance!"
We responded:
"Your 5-star insurance review & recommendation mean the world to us, Ricky! Thank you so much for taking the time to share your positive experience with us!"
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bernie pascal

September 12, 2024

5  out of  5
rating by bernie pascal
"Char is so awesome. She been my agent for 4 plus years and she has the best qualities that makes an agent.spectacular , Very knowledgeable, reliable, informative, professional and provides a relaxing experience while answering whatever questions I have. Great excellent customer service."
We responded:
"We appreciate the insurance shout-out, Bernie! Your kind words mean a lot to us so thank you so much for sharing!"
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Dimeisa Morales

September 11, 2024

1  out of  5
rating by Dimeisa Morales
"This is most frustrating office/ insurance I’ve ever had to deal with. I changed my car back in July and due to the agent/underwritings incompetency my VIN is still incorrect. After finally thinking it was correct they removed my partner from the policy completely. I have been on countless calls with the agent Christopher trying to get this issue fixed. They sent me paperwork and I see again the VIN is incorrect. State Farm customer service is telling me that the underwriting office has not processed the correct VIN but I’ve spoken to Christopher over 6 times in the last 2 months and he never provided me with this information or let me know. They are just using any VIN number that matches my same model. How is this even possible? This is absolute insanity. I will not be dealing with this office ever again. I have wasted countless hours for 3 months later this issue has still not been fixed"
We responded:
"Dimeisa, I am sorry to hear your frustration with our office. We pride ourselves on our excellent customer service. I reviewed your account and noticed that we are waiting on underwriting to process these changes. Unfortunately, we cannot control underwriting processing time, ,but I would be happy to give you a call to assure you we are doing everything we can at our agency level. "
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jennifer sheshen

September 6, 2024

5  out of  5
rating by jennifer sheshen
"I recently reached out to Char a very sweet agent at State Farm regarding health indemnity insurance, and I couldn’t be happier. From the start, her customer service was exceptional. My agent, Char, was incredibly helpful and took the time to explain all my options. The process was smooth and quick as she helped me with enrollment. I appreciated the regular updates even when I had questions after enrollment. Char paired me with a plan that fit my needs and budget. Overall, I highly recommend Char for her excellent service and support at State Farm."
We responded:
"Hi Jennifer! Your 5-star insurance review & recommendation mean the world to us, so thank you so much for taking the time to share!"
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Liz Korfin

August 31, 2024

5  out of  5
rating by Liz Korfin
"As my car insurance price continued to increase, I reached out to State Farm to get a quote. I had the most wonderful experience by speaking with Char. She was so helpful, informative, kind, and a joy to work with. I am now a happy State Fram customer and will be switching my other accounts to this office. I would highly recommend this office and especially to work with Char."
We responded:
"Thank you so much for the 5-star insurance review and recommendation, Liz! "
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Manuela Victor

August 30, 2024

5  out of  5
rating by Manuela Victor
"I've known agent Imma for a very long time, and she never cease to amaze me or my family. 4 different households all registered with her for Home Owners and Car insurance. As of today August 30th Char Raymond one of her agents was able to get us Flood insurance for a reasonable cost. I shopped around and was told over $1k. Well Char got us Flood insurance for under $800. We were paying $500 for 2 cars with Allstate, guess what today Char Raymond got our 2 cars full coverage and i mean exactly policy from previous provider for under $300. Char Raymond you rock. Thank you for your patience, understanding and most of all CUSTOMER CARE."
We responded:
"Hi Manuela! Thank you for placing your insurance trust in us - We look forward to serving you and all of your insurance needs for many years to come!"
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L. C.

August 30, 2024

5  out of  5
rating by L. C.
"Char is extremely patient, pleasant and knowledgeable. She makes sure I understand the entire process. She makes me feel valued and well cared for. Her professionalism and willingness to go the extra mile to assist really stands out!"
We responded:
"Thank you for taking the time to share your positive insurance experience with us, L.C. We look forward to serving you always!"
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Leroy Charles

August 22, 2024

5  out of  5
rating by Leroy Charles
"Like a good neighbor, State Farm is there is not just a jingle, but it’s actually how they do business. Char Raymond from Imma Pierre State Farm insurance , did everything for me , it was stress free. Highly recommended!!! A+++"
We responded:
"We appreciate the support, Leroy! Thank you so much for the kind words!"
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Malvin Garnett

August 8, 2024

5  out of  5
rating by Malvin Garnett
"I first came into this office because I needed help with some policy information. This office wasn't my agent but they still helped me. I didn't do any business with them initially. I then came back again don't recall the reasoning they asked me who does my insurance and I told them and kept it moving. Fast forward about a month, i couldn't get in contact with my agent. I called Char Raymond and she was able to get me a reasonable insurance policy and she walked me through everything and explained everything to me. I would highly recommend this office they are professional and will tell you straight up and flat out in which I appreciate."
We responded:
"Thank you so much for the awesome insurance review, Malvin! Your kind words and recommendations mean the world to us!"
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LooneyTune Dachamp

July 29, 2024

5  out of  5
rating by LooneyTune Dachamp
"Team and staff are super amazing very helpful with dealing with customers and main priority is make sure the job get down from begging to end before disconnection of phone call,.5x5 stars recommend to everyone"
We responded:
"Thanks so much for the kind words! Your willingness to share your positive insurance experience means the world to us!"
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Mama Jean

July 29, 2024

5  out of  5
rating by Mama Jean
"I highly recommend Char Raymond for any insurance needs ,she's very patient and understanding speaks very professional with clients and she always resolves problems yes indeed she as that master skill,Everytime i call to speak to her if shes not there i leave a message for her to call back she always call back ,Char God will continue to bless you, such an amazing person😊"
We responded:
"Thanks so much for the kind words, Mama Jean! Char and the rest of our State Farm team really appreciate the 5-star insurance review and recommendations. We look forward to serving you always!"
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Guildrine Seide

July 24, 2024

5  out of  5
rating by Guildrine Seide
"I would give, Char Raymond a 100% customer satisfaction. She makes the process incredibly easy to work with in understanding. She fully explained the concept of how it would benefit the clients, she’s fit for her position, she’s the best, she woks with you the same way every time you call for information, payment ect. I have been working with her over 5years now. She’s phenomenal."
We responded:
"Thank you so much for the excellent insurance review, Guildrine! Char and the rest of our State Farm team look forward to serving you for many more years to come!"