State Farm® Insurance Agent Imma Pierre

"It has been a pleasure working with Imma Pierre State Farm Insurance Agency. Agent Char Raymond is an amazing person to work with. She is polite and friendly. She always available to answer questions and she is extremely thorough in her responses. She follow up, returns calls and go above and beyond to assist her clients. I highly recommend them as a top choice to contact regarding your homeowners and/or auto Insurance!"

"Char is so awesome. She been my agent for 4 plus years and she has the best qualities that makes an agent.spectacular , Very knowledgeable, reliable, informative, professional and provides a relaxing experience while answering whatever questions I have. Great excellent customer service."

"This is most frustrating office/ insurance I’ve ever had to deal with. I changed my car back in July and due to the agent/underwritings incompetency my VIN is still incorrect. After finally thinking it was correct they removed my partner from the policy completely. I have been on countless calls with the agent Christopher trying to get this issue fixed. They sent me paperwork and I see again the VIN is incorrect. State Farm customer service is telling me that the underwriting office has not processed the correct VIN but I’ve spoken to Christopher over 6 times in the last 2 months and he never provided me with this information or let me know. They are just using any VIN number that matches my same model. How is this even possible? This is absolute insanity. I will not be dealing with this office ever again. I have wasted countless hours for 3 months later this issue has still not been fixed"

"I recently reached out to Char a very sweet agent at State Farm regarding health indemnity insurance, and I couldn’t be happier. From the start, her customer service was exceptional. My agent, Char, was incredibly helpful and took the time to explain all my options. The process was smooth and quick as she helped me with enrollment. I appreciated the regular updates even when I had questions after enrollment. Char paired me with a plan that fit my needs and budget. Overall, I highly recommend Char for her excellent service and support at State Farm."

"As my car insurance price continued to increase, I reached out to State Farm to get a quote. I had the most wonderful experience by speaking with Char. She was so helpful, informative, kind, and a joy to work with. I am now a happy State Fram customer and will be switching my other accounts to this office. I would highly recommend this office and especially to work with Char."

"I've known agent Imma for a very long time, and she never cease to amaze me or my family. 4 different households all registered with her for Home Owners and Car insurance. As of today August 30th Char Raymond one of her agents was able to get us Flood insurance for a reasonable cost. I shopped around and was told over $1k. Well Char got us Flood insurance for under $800. We were paying $500 for 2 cars with Allstate, guess what today Char Raymond got our 2 cars full coverage and i mean exactly policy from previous provider for under $300. Char Raymond you rock. Thank you for your patience, understanding and most of all CUSTOMER CARE."

"Char is extremely patient, pleasant and knowledgeable. She makes sure I understand the entire process. She makes me feel valued and well cared for. Her professionalism and willingness to go the extra mile to assist really stands out!"

"Like a good neighbor, State Farm is there is not just a jingle, but it’s actually how they do business. Char Raymond from Imma Pierre State Farm insurance , did everything for me , it was stress free. Highly recommended!!! A+++"

"I first came into this office because I needed help with some policy information. This office wasn't my agent but they still helped me. I didn't do any business with them initially. I then came back again don't recall the reasoning they asked me who does my insurance and I told them and kept it moving. Fast forward about a month, i couldn't get in contact with my agent. I called Char Raymond and she was able to get me a reasonable insurance policy and she walked me through everything and explained everything to me. I would highly recommend this office they are professional and will tell you straight up and flat out in which I appreciate."

"Team and staff are super amazing very helpful with dealing with customers and main priority is make sure the job get down from begging to end before disconnection of phone call,.5x5 stars recommend to everyone"

"I highly recommend Char Raymond for any insurance needs ,she's very patient and understanding speaks very professional with clients and she always resolves problems yes indeed she as that master skill,Everytime i call to speak to her if shes not there i leave a message for her to call back she always call back ,Char God will continue to bless you, such an amazing person😊"

"I would give, Char Raymond a 100% customer satisfaction. She makes the process incredibly easy to work with in understanding. She fully explained the concept of how it would benefit the clients, she’s fit for her position, she’s the best, she woks with you the same way every time you call for information, payment ect. I have been working with her over 5years now. She’s phenomenal."

"It was a pleasure working with Char. She made the process super easy. She was very responsive and provided excellent guidance throughout the process. She is truly an asset to this company. I would give her 10 stars if I could."

"I had the pleasure of receiving assistance from Char Raymond. She was so HELPFUL as I had many questions and was a bit indecisive about what I wanted. She did not make me feel as if she was irritated or frustrated with me, she was very kind, understanding, and considered it her “JOY” to be of assistance to me. She even followed up with me the next day to make sure that she helped me appropriately and to answer any other questions that I may have had. She is a GEM."

"Imma and her team are the best. What a great staff she has. Always visible in the community educating and aiding. Thank you for being a pillar within our community Ms. Pierre and team."

"This office is always very professional. Always picks up the phone, and always answers all my questions without leaving me with doubts or concerns. They go above and beyond with the services they offer. Go ahead and give them a call. See for yourself"

"Great and professional assistance is what I received when I placed the call in search of quotes. I was taken care of in a matter of moments, which alleviated a lot of stress. Their team is highly knowledgeable in the many services they offer. Wish I could add more stars to the rating, the entire staff is amazing!!!!"

"Char is great! Very communicative, knowledgeable, and kind! I highly recommend!"

"If going above and beyond for your clients was a person, it would be Char at State Farm, always smiling with Outstanding Professionalism, she creates a “There’s always a solution environment” If she can help, she most definitely will, I for one know I won’t be switching insurance companies anytime soon. Thank you gals for your Not easily Matched professionalism at Imma Pierre State Farm."

"I work for a competitor insurance carrier, but my current client was a previous client of Imma's office and needed help sorting out a license suspension issue. Chris at Imma's office was incredibly helpful as he helped me locate the customers old policy and verify the vin number since the customer's vehicle was at a shop too far to get to. His customer service was exceptional and he went above and beyond for his prior customer. Imma you should be very proud of Chris as his service today is proof that your leadership, training and agency culture is exceptional. I have added your agency to my list of trusted and recommended agents because of Chris. For any new customers who read this, again I am a competitor agent, not a customer, so my review is honest, you would be making a very smart choice choosing Imma as your State Farm Agent."

"I had a great experience working with my insurance agent (Char). Her expertise and professionalism made the entire process seamless and stress-free. She took the time to understand my needs and found a tailored insurance solution. I highly recommend their services for anyone seeking trusting and reliable homeowners insurance , thank you for your kindness Char"

"Char Raymond is one of the best agents I’ve gotten the opportunity to work with. She even attained a phenomenal rate for my current apartment & I couldn’t be happier 🤩✨"

"I had an excellent experience getting home and auto insurance with this agency. The customer service is exceptional. The staff is knowledgeable and helped me choose a policy that was in my budget and met my coverage needs. I was extremely impressed with the service provided by the agent Char. She went out of her way to do a comparison of their products as well as other insurance company products."

"over 15 years with State Farm and have never even received a call from this agent, today I call to ask for changes to my policy and she acted like she was doing me a favor. When I asked her why I should keep her as my agent, she advised that is up to me, as she could care less what I decide to do. I told her I would shop around for a different company quote she literally hung up on me! RUDE and unprofessional to say the last, not sure where all these 5 stars are coming from, seems she might have purchased them. I am happy to be moving to a different agent who cares about my business!"

"I’ve been a client of Imma Pierre for a few years. If you are in need of EXCELLENT Customer Service please call this State Farm office. No matter what your issue may be Imma or Latoya will investigate and RETURN your call. They are always there for your every need. I love 💕 this place."