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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lourdes Roseme

Lourdes Roseme

May 25, 2023

5  out of  5 rating by Lourdes Roseme
"Stellar Agent who has saved me plenty of money. She have shown nothing but knowledge and compassion to my situation. Highly recommended! Thanks Again Char Raymond"

Carlos Mendez

May 21, 2023

1  out of  5 rating by Carlos Mendez
"The laziest agent ever. She just simply ignoring 99% of my emails and calls. I needed to add a car to my policy, I was trying to reach her for 3 weeks. Ridiculous. Finally that person answered, after I sent her a question: “how can I change an agent?” And stoped answering again for several weeks. Worst and laziest!!"

America's Best Choice Transport

March 26, 2023

5  out of  5 rating by America's Best Choice Transport
"I've been doing business with Imma Pierre for years. They've help me with all of my insurance needs. I 100% recommend using them to manage your Insurance needs."

Lorna Martin

March 23, 2023

5  out of  5 rating by Lorna Martin
"I was very pleased and happy with the service that I received from Char Raymond . She was extremely helpful and efficient while handling my Insurance case. She was very responsive and knowledgable and I felt at ease with her guidance and execution of my policies."

The Car Queen Of SoFlo

March 13, 2023

5  out of  5 rating by The Car Queen Of SoFlo
"Ease of access"

Mindy Celine Lora

January 20, 2023

5  out of  5 rating by Mindy Celine Lora
"Exceptionally amazing. Imma Pierre and her staff at State Farm help and assist their customers with exceptional customer service. Imma Pierre understands what customer service means. Very pleasant and professional. Imma and her staff help their customers no matter the need and ensure those customer needs are met. Customers can feel safe knowing that they are properly informed and understand their policy with no details missed. I’m so glad I chose State Farm and imma Pierre to be my State Farm representative. Thank you to the staff and imma"

Franckline Francois

December 22, 2022

5  out of  5 rating by Franckline Francois
"My experience with Imma from State Farm was fast, easy, and she explained everything in detail about my policy!! YOU WONT BE DISAPPOINTED!!!"


December 9, 2022

5  out of  5 rating by IAMQUEEN ENTERPRISES
"Imma at State Farm is by far the best and most professional agent I have ever experienced, so it was a no brainer for me to switch over to State Farm for my Insurance Coverage. I suggest everyone do the same. It's refreshing to know that such a large company has staff that takes pride in providing the best customer service. Thanks Imma for all you've done for myself and my family's future. When I leave here I have comfort in knowing they will be well taken care of thanks to you!"

Jimmie Sutton

December 8, 2022

5  out of  5 rating by Jimmie Sutton
"I give her 5 stars . Always consistent and very fast and great at what she does."


November 10, 2022

5  out of  5 rating by DARRELL SHELTON
"Great office experience"


August 23, 2022

5  out of  5 rating by Sherleene
"Imma and her team assisted us with home insurance on our multiple properties. She has been great in making sure we get the best service. I definitely recommend her for all your insurance needs."

Robert Sellers

August 18, 2022

5  out of  5 rating by Robert Sellers
"Very professional and knowledgeable staff. Thank you Ms. Latoya Brown for your courteous and personal approach to customer service!!"

Daphney Michel

August 9, 2022

5  out of  5 rating by Daphney Michel
"Imma Pierre State Farm office is the best. Her team is efficient, on time, and works diligently to provide you with the best quote. Char Raymond is amazing her work ethic is phenomenal. She’s patient, kind, calls you back, and provides excellent service! Imma is fortunate to have her on her team. If you need insurance please look no other place. Imma Pierre office is the place for great quality service."

Vish Persaud

June 30, 2022

5  out of  5 rating by Vish Persaud
"Knowledgeable, Reliable and knows her business inside out."

Odes Oberson

February 1, 2022

5  out of  5 rating by Odes Oberson
"Char, is the best homeowners insurance agent I had the pleasure of working with. She goes above and beyond to help me and her clients even on her day off. she helped me resolve the issue I was having with my previous insurance company. I would recommend Char, from Imma Pierre to help anyone that's in the market for a new homeowners insurance or better quote. THANK YOU FOR ALL YOU DO , OBERSON O"

Aj Brewer

January 18, 2022

5  out of  5 rating by Aj Brewer

Keren Lodge-Jones

October 4, 2021

5  out of  5 rating by Keren Lodge-Jones
"As a first time driver I was very new to the whole process of car buying and getting insurance but Char Raymond was extremely patient with all my questions and in detail explained what I coverages I would need to feel secure being out on the road. I also love that anytime I call the office everyone is pleasant and welcoming to assist even if they aren’t my specific agent. I’m happy to do business with the Imma Pierre agency."

Sherita Atterbury

September 23, 2021

5  out of  5 rating by Sherita Atterbury
"My experience with obtaining Renters Insurance with Latoya Brown was beyond exceptional, her level of professionalism was amazing. I loved the way she explained my policy so that I understood exactly what I was getting. The knowledge she has for insurance made me that much more comfortable with choosing State Farm, I will be returning and encouraging my friends and family to do service with her. Thank you Latoya for your help."

Brandan Williams

September 21, 2021

5  out of  5 rating by Brandan Williams
"Imma Pierre is a wonderful insurance agent. Imma is very attentive, explains the policy options clearly and answered all of my questions related to my policy! Don't miss out on retaining her as your insurance agent she's great!"

Liane Rolon

September 17, 2021

5  out of  5 rating by Liane Rolon
"Char Raymond has been our Agent for the last four years.Char is very pleasant to talk to. She takes her time explaining every Question that I have insuring our Home.Char is very professional and takes pride in what She does Thank you"

Quinella Richards

September 15, 2021

5  out of  5 rating by Quinella Richards
"LaToya Brown is always willing to help those who seek her guidance. She rapidly follows-up on any e-mail request or telephone message and demonstrates a thorough sense of responsibility. LaToya should be congratulated for the positive customer service skills she displays in her daily interactions with State Farm members."

gwendolyn mcduffie

September 14, 2021

5  out of  5 rating by gwendolyn mcduffie
"Just wanted to share my State Farm experience. I am a state farm customer at this agency and having agents such as Latoya Brown assist me gives me reassurance. I have come to rely on Latoya, who has a great attitude to answer any question I have regarding my policy. Latoya goes above and beyond to assist when she can and give advice when needed. Latoya is an example of top notch customer service, thank you State Farm!"

Kimberly Otis

September 14, 2021

5  out of  5 rating by Kimberly Otis
"Latoya Brown, excellent customer service, very professional"

Kiera Wynn

September 14, 2021

5  out of  5 rating by Kiera Wynn
"I had the pleasure of working with LaToya, The Hospitality & the Professionalism at this agency in particular is outstanding. She was patience with me as I shopped around for health & auto & renters insurance. Ms.Brown went above and beyond to insure I knew all of the facts and answered every question I had in detail (I had plenty). Grateful for my one stop shop."

Quanisha Harris

September 11, 2021

5  out of  5 rating by Quanisha Harris
"Desia assisted me with starting a new car insurance policy for a recent purchase I made. She went over and beyond to explain each section of my coverage, even giving real life examples to make it make sense to me. She was very patient and courteous from start to finish of the call. Overall, I am happy with my premium (I saved money) and the speedy process it took to get it. I couldn’t have done it without her! Thank you!"