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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Laurie Miller

August 23, 2023

5  out of  5 rating by Laurie Miller
"Thank you Char. You are very professional and pleasant to work with. Very responsive with returning calls. The total overall experience was awesome!"

Laurel Barnett

July 21, 2023

5  out of  5 rating by Laurel Barnett
"I was referred to Imma last year and honestly I couldn’t be happier. They provide fair quotes and saved me a ton of money on both auto and homeowners insurance. I recently had to obtain renters ins as my son is heading off to college. Char is so pleasant, professional and always willing to assist. She goes the extra mile and appreciate her follow up and recommendations. I promise you won’t be disappointed with this agency. Thank you Char, you’re amazing!"

Taryn Ashleigh

July 12, 2023

5  out of  5 rating by Taryn Ashleigh
"Char Raymond is the lady who has been assisting my bf and I with our insurance, she is literally the best! Char has been a joy to work with and helped us figure out a huuuugee issue with our renewal. She was very communicative and went above and beyond to deliver best in class service. I would recommend Char and Imma who helped set us up to anyone who asks me who assists with our home insurance. If you're questioning whether or not to use them 100% would recommend!"

Robert Greco

June 26, 2023

5  out of  5 rating by Robert Greco
"I recently moved from NY to Florida and needed Auto and Condo insurance. Moving was a very difficult and stressful time for my wife and I. The bright spot was obtaining our insurance from State Farm with the assistance of Char Raymond! Someone who is very knowledgeable, answered all of our questions, returned our calls promptly and made the process easy!"

Janice Osterman

June 22, 2023

5  out of  5 rating by Janice Osterman
"I spoke to Char. She was extremely knowledgeable and clear. It was a pleasure to deal with her and State Farm for my insurance needs."

Ed Keeley

June 21, 2023

5  out of  5 rating by Ed Keeley
"Char Raymond is the best insurance representative I have ever had! Any time I speak to her on the phone she goes above and beyond to explain things and give me the very best service possible. She cares deeply for our needs. She is very polite and personable."

Sherie O.

June 9, 2023

5  out of  5 rating by Sherie O.
"Thank you Latoya Brown for assisting me with not only car insurance but also life insurance for my family! Your customer service is top notch and I will definitely be referring clients your way."

Jeneen Johnson

June 9, 2023

5  out of  5 rating by Jeneen Johnson
"I am new to State Farm. My agent Latoya Brown is always helpful and always available. I'm very happy with my agent ☺️"

Latisha Edwards

June 9, 2023

5  out of  5 rating by Latisha Edwards
"I’ve been following Latoya for over 20 years . she has been amazing person in my life, from agent, to a great friend if it was not for this young lady I don’t know what I’ve would have done with having a mortgage and three cars she has looked out for me and always followed up thank you Latoya for everything you have done for me!!! Latisha Edwards"

Thomas Frederick

June 9, 2023

5  out of  5 rating by Thomas Frederick
"My experience with Latoya Brown from state farm was great.I recently got into an accident and she helped me from beginning to end.She assisted with filling my claim to making reservations for a car rental. She was very helpful and passionate about my concerns.I highly recommended the Imma Pierre State Farm Insurance."

Christopher Williamson

June 8, 2023

5  out of  5 rating by Christopher Williamson
"LaToya Brown is the best!!! Always available, and is a wealth of information when I have questions!"


June 8, 2023

5  out of  5 rating by stally271
"My agent Latoya Brown is very professional and knowledgeable in her field. I would recommend her along with staff to anyone with any type of insurance needs."

Amilia Qadir

June 8, 2023

5  out of  5 rating by Amilia Qadir
"Special thanks and admiration for Latoya Brown, Office Manager, my agent that has been with our family for more than a decade. How can I ever thank her for the kindness, professionalism, patience, efficient, highly effective, and caring about the community at the same time. Because of Latoya, I have always felt safe, protected and valued as a loyal State Farm member and client. When, I have a loved one, colleague, or business associate that needs coverage. It doesn't matter, home owner's coverage, auto, property, Latoya has always been available just a phone call away to help the many referrals I have sent to her at Imma Pierre agency! :) Hands up and down Ms. Brown is your professional agent to take care of any professional or personal needs you may have for your family's or business needs. I have remained with State Farm for more than 10 years because of Toy'a's excellent customer service, and thoroughness. When she says something she does it right away. I trust her with my life, which is why I have life insurance with her and also I trust her with my family and friends. Keep up the AWESOME work to the hardest working women in the insurance industry. A pure jewel diamond to State Farm Insurance. Blessings, Always your loyal client. Amilia Qadir B.S., A.A., A.S."

criteria hallmon

June 8, 2023

5  out of  5 rating by criteria hallmon
"Excellent customer service. I’m so glad I’ve switched to State Farm. Latoya has been nothing less than that of great since day one. Her care and compassion towards her clients and their financial needs are impeccable. It’s always a pleasure working with a company who puts your needs first. Her outstanding people skills, conscientious behavior, and diligent acts towards ensuring that I receive the best affordable policy there is, are just a few reasons as to why I will always choose State Farm. Thank you Latoya Brown!"

Nayobe M

June 5, 2023

5  out of  5 rating by Nayobe M
"I was in need of reasonable insurance and Char Raymond was able to set me up very efficiently and understandably within reason! She guided me through the process and even took her time to explain things that I was unfamiliar or unsure about, which did help ease my worries as a new auto insurance buyer. I'm greatly thankful for her service and hoping that the future with this insurance company stands well with me!"

Steve Spellbinde

June 2, 2023

5  out of  5 rating by Steve Spellbinde
"We have stayed with Imma Pierre through her move to State Farm. Her unshakable ethics keep us throughout even long distance moves. Char Raymond has been great helping us work through a complex situation."

Pablo Hernandez

June 1, 2023

5  out of  5 rating by Pablo Hernandez
"Char our rep with Stare Farm needs a raise... she is an excellent rep and much better than what we have experienced in the past with other auto insurance reps. She is a professional... kind, experienced and most of all knowledgeable of her expertise. By far she is rated beyond 100% and it has been an extremely pleasant experience with dealing with all matter within the automotive insurance industry. Thank you for you have done for us, Char. Many blessings."
Profile photo of Lourdes Roseme

Lourdes Roseme

May 25, 2023

5  out of  5 rating by Lourdes Roseme
"Stellar Agent who has saved me plenty of money. She have shown nothing but knowledge and compassion to my situation. Highly recommended! Thanks Again Char Raymond"

Carlos Mendez

May 21, 2023

1  out of  5 rating by Carlos Mendez
"The laziest agent ever. She just simply ignoring 99% of my emails and calls. I needed to add a car to my policy, I was trying to reach her for 3 weeks. Ridiculous. Finally that person answered, after I sent her a question: “how can I change an agent?” And stoped answering again for several weeks. Worst and laziest!!"

America's Best Choice Transport

March 26, 2023

5  out of  5 rating by America's Best Choice Transport
"I've been doing business with Imma Pierre for years. They've help me with all of my insurance needs. I 100% recommend using them to manage your Insurance needs."

Lorna Martin

March 23, 2023

5  out of  5 rating by Lorna Martin
"I was very pleased and happy with the service that I received from Char Raymond . She was extremely helpful and efficient while handling my Insurance case. She was very responsive and knowledgable and I felt at ease with her guidance and execution of my policies."

The Car Queen Of SoFlo

March 13, 2023

5  out of  5 rating by The Car Queen Of SoFlo
"Ease of access"

Mindy Celine Lora

January 20, 2023

5  out of  5 rating by Mindy Celine Lora
"Exceptionally amazing. Imma Pierre and her staff at State Farm help and assist their customers with exceptional customer service. Imma Pierre understands what customer service means. Very pleasant and professional. Imma and her staff help their customers no matter the need and ensure those customer needs are met. Customers can feel safe knowing that they are properly informed and understand their policy with no details missed. I’m so glad I chose State Farm and imma Pierre to be my State Farm representative. Thank you to the staff and imma"

Franckline Francois

December 22, 2022

5  out of  5 rating by Franckline Francois
"My experience with Imma from State Farm was fast, easy, and she explained everything in detail about my policy!! YOU WONT BE DISAPPOINTED!!!"


December 9, 2022

5  out of  5 rating by IAMQUEEN ENTERPRISES
"Imma at State Farm is by far the best and most professional agent I have ever experienced, so it was a no brainer for me to switch over to State Farm for my Insurance Coverage. I suggest everyone do the same. It's refreshing to know that such a large company has staff that takes pride in providing the best customer service. Thanks Imma for all you've done for myself and my family's future. When I leave here I have comfort in knowing they will be well taken care of thanks to you!"